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Business Tools

Gaming Service & Game Marketplace System

A complete web platform for game service businesses, including leveling, farming, quest assistance, play-with-friend services, and character or item marketplaces. Features order management, payment slip verification, work queues, staff management, live chat, support tickets, reviews, reports, and a comprehensive administration system.

Product Overview

Gaming Service & Game Marketplace System is a complete web platform designed specifically for game service businesses. It can be used for leveling services, farming, quest assistance, play-with-friend services, and other gaming-related services, while also providing an integrated marketplace for selling game characters and items.

Customers can browse games and services, review package details, prices and estimated service durations, and place orders directly through the website. Reservation deadlines and payment countdowns help prevent inventory or service slots from being locked indefinitely.

The system supports payment slip uploads with an administration workflow for reviewing, approving, or rejecting payment evidence. If a slip is rejected, customers can submit corrected payment proof for the same order while previous submissions remain available for auditing.

The integrated Marketplace supports both characters and items with detail-first purchasing, reservation controls, and automatic inventory release when an unpaid reservation expires or is cancelled.

After successful payment, service orders move into the work queue. Staff can be assigned to jobs, work status can be tracked, and customers can follow the progress of their orders. Completed services can be reviewed by customers and are automatically organized into work history.

For services requiring game account information, sensitive work credentials are separated from the initial ordering process. Customers are not asked to provide passwords, PINs, OTPs, or backup codes before payment, while designated Secret fields can be used during the post-payment work preparation process.

The platform includes Live Chat, Support Tickets with image attachments, a Contact system, and internal Notifications to support communication between customers, staff, and administrators.

The administration console provides centralized management for games, services, packages, categories, marketplace listings, orders, payments, customers, staff, work queues, reviews, news, announcements, media, website settings, and other operational data.

Role-based access control supports Administrator, Head Staff, Staff, Customer, and customizable permissions. Audit Logs provide traceability for important administrative and user activities.

Dashboards, Analytics, and Reports provide insights into orders, revenue, service performance, order statuses, popular services, and other business metrics. Automation capabilities are also available for selected operational workflows.

Operational tools include Backup & Restore, Data Cleanup, a read-only Database Explorer, Diagnostics, Error Monitoring, Maintenance Mode, and production-readiness verification utilities.

The Theme Manager includes 30 built-in Dark and Light themes. Storefront and Admin Console themes can be configured independently, with customizable colors, radius, shadows, and UI scale.

SEO capabilities include Meta Titles, Meta Descriptions, Sitemap and Robots management, together with News/Announcement and Media Library features for managing website content.

The system uses a consolidated single-database architecture for simpler backup, restoration, deployment, and maintenance. A receiver-only Deployment Agent is also prepared for future centralized delivery of ZIP releases, SQL migrations, and license updates.

This platform is suitable for game service providers, leveling businesses, gaming teams, character and item marketplaces, and businesses looking to combine game services and digital game trading into one centralized platform.

Features

🎮
Game Service Management

Create and manage leveling, farming, quest, and other gaming services

📦
Service Packages

Configure service packages, pricing, descriptions, and estimated durations

🛒
Order Management

Customers can place service orders and track their status

⏳
Reservation Countdown

Set payment deadlines and automatically release expired reservations

💳
Payment Verification

Upload payment slips for administrator approval or rejection

🔄
Payment Resubmission

Customers can resubmit corrected payment proof for the same order

🧾
Payment Evidence History

Preserve payment evidence versions for auditing and review

🧑‍🎮
Character Marketplace

List and manage game characters with details, images, prices, and availability

🎁
Item Marketplace

Sell game items with integrated reservation and payment workflows

🖼️
Multiple Images

Support cover images and galleries for marketplace listings

🔐
Reservation Protection

Limit unpaid reservations to prevent inventory abuse

❌
Order Cancellation

Customers can cancel eligible unpaid reservations

📚
Order History

Separate completed and closed orders from active transactions

📋
Work Queue

Move paid service orders into an operational work queue

👥
Staff Assignment

Assign staff members or teams to individual jobs

📝
Job Instructions

Collect required work information after successful payment

🔒
Secure Work Information

Keep sensitive work information separate with Secret field support

⭐
Customer Reviews

Customers can rate and review completed services

💬
Live Chat

Real-time customer and staff communication with conversation management

🎫
Support Ticket

Create support cases with replies and image attachments

📨
Contact Management

Receive and manage customer contact messages through the admin console

🔔
Notifications

Notify administrators, staff, and users about important events

👤
Customer Management

Manage customer accounts, user information, and account status

🛡️
Role & Permission

Configure Administrator, Head Staff, Staff, and custom permissions

📜
Audit Log

Record important activities for administrative traceability

📊
Business Dashboard

View important order, revenue, work, and system information

📈
Business Analytics

Analyze business data and service performance

📑
Business Reports

Reports for revenue, order statuses, popular services, and key metrics

⚙️
Automation Engine

Automate selected operational workflows and system processes

💾
Backup & Restore

Backup, verify, and restore important system data

🧹
Data Cleanup

Manage historical data and retention policies

🗄️
Read-only Database Explorer

Inspect database information through a read-only administration interface

🩺
System Diagnostics

Inspect PHP, database, configuration, and important system status

🛠️
Maintenance Mode

Temporarily place the storefront in maintenance mode while retaining administrative access

📰
News & Announcements

Publish news, announcements, and website content

🖼️
Media Library

Centrally manage website images and media assets

🎨
30 Built-in Themes

Choose from Dark and Light themes independently for storefront and admin

🪄
UI Customization

Customize colors, radius, shadows, and UI scale to match your brand

🔎
SEO Ready

Supports Meta Titles, Meta Descriptions, Sitemap, and Robots management

🔑
Google Authentication

Allow customers to sign in using Google accounts

✉️
Email Verification

Supports email verification and secure email-change workflows

🔓
Password Recovery

Account password recovery workflow for registered users

🗃️
Single Database Architecture

Consolidates application modules into one main database for simpler maintenance

📥
Receiver Deployment Agent

Receiver-only agent prepared for centralized ZIP, SQL migration, and license delivery

🔐
Website License System

Supports expiring subscription licenses and source buyout licensing models

🧪
Protected Demo Mode

Provide protected demo websites while restricting critical administrative changes

🚀
Production Ready Foundation

Includes diagnostics, security, backup, and deployment tools for production preparation