Restaurant QR Ordering & POS System

Restaurant QR Ordering & POS System is a complete restaurant ordering and management platform designed for restaurants that want to operate their own online ordering system.

Customers can scan a QR code and start ordering immediately without creating an account. The system supports Dine-in, Takeaway, and Delivery workflows.

Restaurants can create categories, products, and advanced menu modifiers such as spice levels, rice choices, extra portions, fried eggs, omelets, toppings, and other add-ons. Option groups support required selections, minimum and maximum selections, sorting, availability, and positive or negative price adjustments.

Order prices are calculated and validated on the server using current database information rather than trusting values submitted by the browser. Product and option snapshots are stored with each order to preserve historical order information even when menu names or prices are changed later.

Delivery orders support Google Maps coordinates and distance validation. Restaurants can configure their location and delivery radius, and the system can automatically reject delivery orders outside the supported service area.

Payment architecture supports Cash, QR Payment, and Bank Transfer. Administrators can control which payment methods are available for Dine-in, Takeaway, and Delivery. Customers can upload payment slips, and rejected payment evidence can be replaced without creating a new order while preserving previous verification history.

Restaurant staff have access to a dedicated POS, Order Management Dashboard, and Kitchen Workflow with statuses including Pending, Confirmed, Preparing, Ready, Delivering, Completed, and Cancelled.

Kitchen tickets and order documents can be prepared for 58mm, 80mm, and A4 printing, with an extensible architecture for future ESC/POS, network, Bluetooth, and local printing integrations.

The platform supports Multi-Store and Multi-Branch operations, allowing administrators to manage stores, branches, staff assignments, and branch-level access.

A comprehensive Role-Based Access Control (RBAC) system supports Admin, Head Staff, Staff, and Customer roles. Custom roles and permissions can also be configured through the administration system.

Customer account features include registration, login, profile management, optional email verification, forgot-password workflows, and an architecture prepared for Google Login and verified-email account linking.

CRM and marketing foundations include customer profiles, loyalty accounts, customer segments, coupons, promotions, promotion targeting, and product recommendations.

Built-in communication features include Live Chat, Support Tickets, Contact Us, and Notifications. Live Chat supports customer/staff conversations, image attachments, staff assignment, and unread notifications. Support Tickets provide a structured workflow for issues requiring continued follow-up, while Contact Us remains a separate communication channel.

Administration and security tools include Security Center, Audit Logs, Application Error Logs, Login Attempt Monitoring, Diagnostics, and system configuration checks.

A reusable Media Library supports JPG, PNG, WEBP uploads and external image URLs. Media can be reused across products, news articles, SEO metadata, logos, icons, and website cover images.

The built-in CMS / News & Announcement system supports categories, draft/published/archived states, cover images, multi-image galleries, and article-level SEO metadata.

SEO capabilities include Meta Titles, Meta Descriptions, Canonical URLs, OpenGraph metadata, OG images, robots settings, and dynamically generated XML sitemaps.

The system includes 30 immutable built-in theme presets for Customer, Admin, and POS interfaces. Administrators can customize the design and save their own Custom Theme Presets without modifying the original system presets.

An Automation Center manages scheduled operations such as log cleanup, old attachment cleanup, multi-database backups, and license update checks with configurable schedules and retention periods.

The architecture supports multiple databases, allowing Live Chat, Support, Operations, Logs, and Analytics data to be separated from the main restaurant database for easier scaling, maintenance, and backup management.

Production tools include Multi-Database Backup, Restore, Diagnostics, Database Viewer, Release Checks, Production Audits, and UI Contrast Audits.

A built-in license architecture supports expiring Subscription Licenses and non-expiring Source Buyout Licenses, including domain validation and an extensible SFTP-based license update interface.

The platform is developed using PHP 8.0, MariaDB/MySQL, Bootstrap 5, HTML5, CSS3, and JavaScript, with compatibility for both Windows and Linux server environments.